Things to Consider: Roadside Assistance and your Mobility Van
Finding yourself in a situation with your vehicle malfunctioning can be extremely stressful. Having a disability or traveling with passengers that require assistive equipment and being stranded on the road has the potential to cause that much more stress. Being properly prepared in such cases can make the difference between a hiccup and a nightmare, especially when dealing with a wheelchair or mobility van. Car problems are unfortunately just a part of owing a vehicle. Planning ahead and making sure that in the case of a roadside emergency, you, your vehicle and your mobility equipment will be taken care of can eliminate the potential for a huge fiasco.
Tips to Avoid a Roadside Disaster
1. Shopping for proper coverage: Roadside assistance companies can make a lot of promises. Making sure that your mobility vehicle falls under the list of cars they offer coverage to is the first step. If you have purchased your vehicle from a certified NMEDA dealer and your car is still under warranty check and see if you already have roadside assistance. If your vehicle is past warranty or was purchased from another party here are several companies to check out
– ADA Auto club: A nationwide roadside assistance program specifically designed for people with wheelchairs (1-800-720-3132) or adaautoclub.com. Compare rates and benefits with other companies
2. Towing: Do they offer towing to your place of choice, or a specific dealership only? How many miles are they covered to tow your vehicle before they charge additional fees (very commonly 100 miles is the maximum they will tow under coverage).
3. Sign up for exactly what you need: Many roadside assistance companies will claim to offer all sorts of deals and additional services. Find a plan that fits the exact type of traveling and day to day driving you will be doing in your mobility vehicle. No need to pay additional fees for services that will not be used.
4. Verify your particular mobility equipment can be transported: Doesn’t hurt to be extra cautious. Verify that if you have mobility equipment such as scooters or chairs, particularly anything custom, your roadside assistance provider will be able to transport it.
5. Be prepared: In addition to having roadside assistance, it can be a good idea to pack an emergency travel kit. In remote areas or in stormy weather tow driver arrival times can be delayed. Packing an extra bag with bottled water, snacks, hazard lights, anoraks etc… can come in handy while waiting for your assistance.
Being prepared for a roadside emergency is the best way to be able to drive with the confidence and assurance you deserve. Come check out our NMEDA certified mobility vehicles at Classic Vans. We can help you get on the road in a quality mobility van you can count on!